Security Operations Center (SOC)

Connecting People and Information to the World – Securely

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U.S.-Based Security Operations, Built for Real Outcomes

Human-led detection, investigation, and remediation, backed by automation, metrics, and accountability.

VectorUSA’s Security Operations Center provides real-time cybersecurity monitoring and response for client environments across cloud, network, endpoint, and identity domains. Our SOC is designed to reduce risk, shorten response times, and deliver measurable outcomes, not just alerts. Unlike product-centric SOCaaS vendors, VectorUSA owns the full detection-to-remediation lifecycle. Our engineers investigate incidents, coordinate response, remediate threats, and validate closure, while aligning security operations to your business and compliance requirements.

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IN-SCOPE SERVICES

Vision
Continuous security monitoring
and alert triage
Unified Security Platform
 Threat investigation and 
incident response
Comprehensive Data Center Design
Vulnerability identification, prioritization, and remediation
V Automation
Security automation and response orchestration
ProgramManagement
Governance, reporting, and performance measurement

How the SOC Works

The VectorUSA SOC operates on a 24×7 coverage model, providing active monitoring and response during peak 
operational hours when most cyber risk occurs. The SOC works directly with customer environments and IT teams, 
enabling coordinated action and faster remediation.

 

Owning the Security Lifecycle End to End

 

The VectorUSA SOC is the centralized operating model behind our cybersecurity services — coordinating detection, investigation, response, remediation, and governance across your environment.
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Detect

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Escalate

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Govern

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Investigate

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Remediate

Vision
Monitor
Detect
Investigate
Respond
Remediate
Report
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TIERED SOC OPERATIONS

Tier 1 – Monitoring & Triage

Provides continuous security event monitoring and initial triage. Alerts are validated for accuracy and severity, with meaningful activity identified and prioritized. This tier establishes clear visibility into security events and ensures potential issues are accurately surfaced.

Tier 2 – Investigation & Escalation

Tier 2 expands monitoring with in-depth investigation of validated security events. Activity is analyzed in context and correlated across multiple data sources to determine risk and impact. Confirmed incidents are escalated with clear, actionable findings to support timely response.

Tier 3 – Remediation & Engineering

Delivers full operational SOC coverage, including investigation, containment, and remediation. Hands-on actions include indicator removal, configuration hardening, identity cleanup, patch validation, and vulnerability remediation support. This tier represents end-to-end ownership from detection through resolution.

Tier 4 – Extended Coverage & 24x7 Operations

Extends SOC operations with after-hours monitoring and enhanced response availability. This level provides continuous security coverage and accelerated response timelines to support always-on operational requirements.

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Industries Served

Our SOC adapts to the operational, compliance, and risk realities of each industry.

VectorUSA delivers SOC services tailored to regulated and high-risk environments, including:

We balance service, quality of care, security in hospitals, and compliance in all our IT solutions for healthcare. View our healthcare IT solutions.

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Our IT solutions for schools help superintendents and CTOs overcome technology obstacles. Learn about E-Rate, school IT solutions & education technology solutions.

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Need to improve productivity, enhance security, and/or manage risk and compliance? We deliver the top federal IT solutions.

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Our local and state government IT solutions improve operational efficiency. Learn how our state and local IT solutions help you to better serve the public.

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Our Port technology services maximize operational efficiency and security for ports and terminals. Learn more about our port IT services today.

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Commercial IT solutions include design, implementation & support services. Experienced enterprise technology solutions and commercial technology solutions.

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Operational Benefits That Reduce Cyber Risk

 

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Technology and Automation

 

ProgramManagement
Vulnerability Management 
and Remediation
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Governance, Reporting, and 
Transparency

VectorUSA operates a centralized, U.S.-based SOC with defined coverage, escalation paths, and service levels.

  • Coverage: 24x7 SOC operations, with coverage scaled to business and risk requirements

  • Staffing Model: Tier 1 through Tier 4 analyst coverage

  • Response Model: Human-led analysis with assisted automation

  • Data Model: Client-owned data retained in customer environments

  • Escalation: SLA-backed response and remediation workflows

  • Governance: Monthly operational reporting and quarterly executive reviews

Our SOC is designed to integrate with your existing IT and security teams, acting as an extension of your organization rather than a black-box vendor.

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What sets us apart?

  • Human-led investigations supported by automation
  • End-to-end ownership from detection through remediation
  • Open, multi-vendor security architecture
  • Operates within customer environments
  • SLA-backed operational accountability

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