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Security Operations Center (SOC)

Connecting People and Information to the World – Securely

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U.S.-Based Security Operations, Built for Real Outcomes

Human-led detection, investigation, and remediation, backed by automation, metrics, and accountability.

VectorUSA’s Security Operations Center provides real-time cybersecurity monitoring and response for client environments across cloud, network, endpoint, and identity domains. Our SOC is designed to reduce risk, shorten response times, and deliver measurable outcomes, not just alerts. Unlike product-centric SOCaaS vendors, VectorUSA owns the full detection-to-remediation lifecycle. Our engineers investigate incidents, coordinate response, remediate threats, and validate closure, while aligning security operations to your business and compliance requirements.

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IN-SCOPE SERVICES

Vision
Continuous security monitoring
and alert triage
Unified Security Platform
 Threat investigation and 
incident response
Comprehensive Data Center Design
Vulnerability identification, prioritization, and remediation
V Automation
Security automation and response orchestration
ProgramManagement
Governance, reporting, and performance measurement

How the SOC Works

The VectorUSA SOC operates on a 16×5 coverage model, providing active monitoring and response during peak 
operational hours when most cyber risk occurs. The SOC works directly with customer environments and IT teams, 
enabling coordinated action and faster remediation.

 

Owning the Security Lifecycle End to End

 

The VectorUSA SOC is the centralized operating model behind our cybersecurity services — coordinating detection, investigation, response, remediation, and governance across your environment.
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Detect

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Escalate

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Govern

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Investigate

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Remediate

Vision
Monitor
Detect
Investigate
Respond
Remediate
Report
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TIERED SOC OPERATIONS

Tier 1 – Core Monitoring

Foundational 16×5 security visibility with monitoring and reporting.

Included Services: Endpoint & server monitoring, monthly reporting

Tier 2 – Monitoring + Response

Adds active incident response, remediation, and vulnerability management to reduce risk faster.

Adds: Incident remediation, vulnerability management, and root cause analysis.

Tier 3 – Full SOC Service

Delivers expanded SOC operations with automation, compliance mapping, and advanced reporting.

Adds: Compliance mapping, automation, SOAR tuning

Tier 4 – Enterprise 24×7 SOC

Provides after-hours escalation, proactive threat hunting, and an incident response (IR) retainer

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Industries Served

Our SOC adapts to the operational, compliance, and risk realities of each industry.

VectorUSA delivers SOC services tailored to regulated and high-risk environments, including:

We balance service, quality of care, security in hospitals, and compliance in all our IT solutions for healthcare. View our healthcare IT solutions.

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Our IT solutions for schools help superintendents and CTOs overcome technology obstacles. Learn about E-Rate, school IT solutions & education technology solutions.

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Need to improve productivity, enhance security, and/or manage risk and compliance? We deliver the top federal IT solutions.

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Our local and state government IT solutions improve operational efficiency. Learn how our state and local IT solutions help you to better serve the public.

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Our Port technology services maximize operational efficiency and security for ports and terminals. Learn more about our port IT services today.

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Commercial IT solutions include design, implementation & support services. Experienced enterprise technology solutions and commercial technology solutions.

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Operational Benefits That Reduce Cyber Risk

 

V Automation
Technology and Automation

 

ProgramManagement
Vulnerability Management 
and Remediation
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Governance, Reporting, and 
Transparency

VectorUSA operates a centralized, U.S.-based SOC with defined coverage, escalation paths, and service levels.

  • Coverage: 16x5 SOC operations, with expansion path to 24x7

  • Staffing Model: Tier 1 through Tier 4 analyst coverage

  • Response Model: Human-led analysis with SOAR-assisted automation

  • Data Model: Client-owned data retained in customer environments

  • Escalation: SLA-backed response and remediation workflows

  • Governance: Monthly operational reporting and quarterly executive reviews

Our SOC is designed to integrate with your existing IT and security teams, acting as an extension of your organization rather than a black-box vendor.

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What sets us apart?

  • Human-led investigations supported by automation
  • End-to-end ownership from detection through remediation
  • Open, multi-vendor security architecture
  • Operates within customer environments
  • SLA-backed operational accountability

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