Challenge
A large container terminal operator faced critical operational challenges due to an outdated Cisco wireless network across its four primary working areas—truck gate, container yard, berth, and data center. The aging infrastructure, including Cisco 1552s and 72s, was inadequate for supporting essential business applications, particularly the KALMAR system, which demands low latency and reliable connectivity. As a result, ship-to-shore cranes and container handling operations experienced frequent connectivity issues, leading to high latency, unreliable handoffs between access points, and delays in transactions as personnel struggled to maintain a strong signal.
Solution
To address these issues, VectorUSA designed and implemented a comprehensive solution centered around upgrading the wireless LAN controller and replacing outdated hardware with state-of-the-art technology.
Key elements of the solution included:
Implementation Details:
- Wireless LAN Controller Upgrade: We replaced the old Cisco controller with a new Cisco controller, centrally managed from the data center. This upgrade ensured better control, scalability, and management of the wireless network.
- Access Point Replacement: The outdated Cisco 1552s and 72s were replaced with Cisco IW9167 access points. This was a crucial upgrade for the truck gate, container yard, berth, and ship-to-shore cranes.
- Purpose-Built Solution: The new hardware was specifically chosen for its proven performance in similar environments. The IW9167 access points are robust, providing the necessary redundancy and resiliency for critical areas on the yard.
- Seamless Handoff: The new solution facilitated seamless handoffs between access points, even when vehicles moved up to 2000 feet away from one light pole to another, significantly reducing latency and improving transaction speeds.
- Increased Capacity: The upgraded network could handle a higher volume of vehicles and devices, ensuring smooth operation without the connectivity issues that plagued the old network.
OUTCOME
The implementation of the new wireless network significantly improved performance with lower latency, optimized operational efficiency by eliminating transaction delays, and enhanced resource allocation, allowing the customer to focus on critical operations. Additionally, the scalable Cisco controller and IW9167 access points ensured the network’s long-term reliability and adaptability to future needs.
