Vector Insight ^(SM) provides proactive maintenance and monitoring services so that you can focus on growing your organization - instead of supporting your technology.

Vector Insight ^(SM) - Core Services

• Onsite monitoring systems with 24 x 7 Alerting
• Monthly performance reporting and analysis for monitored devices
• Quarterly business review with a highly-qualified technology consultant who understands your business
• Vector Customer Service Center Support with Customizable Service Level Agreements (SLA's)
• Guaranteed support hours from Vector Network Engineers for emergencies, issues and proactive maintenance

Vector Insight ^(SM) - Monitoring and Maintenance Services

• Monitoring of system availability and error information
• Monitoring of performance metrics for operating systems and core applications such as Microsoft Exchange, SharePoint and SQL
• Unlimited phone and e-mail support during normal business hours

Vector Insight ^(SM) - Value-Option Services

Technology Management

• CIO-to-Go: Strategy, planning and IT management assistance
• CSO-to-Go: Compliance, continuity and risk management

Information Security

• Secure-View: Find out what hackers have, and know what to do about it
• Reputation Defender: Monitor how the Internet views your organization, and why

Telecom and Telephony:

• Voice Expert: Monthly call log reporting and analysis
• Internet Optimizer: View traffic flow and application use; tune and optimize

Contact us today - and let us customize a Vector Insight ^(SM) package that will support your technology completely, securely, and cost-effectively.

For our Vector Insight ^(SM) Service Overview, click here