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Hospitals & Healthcare #2 |
When your products are at the center of the operating room,
your business infrastructure needs to be just as strong.
Vector Resources delivers.
The problem:
At a firm specializing in the design and fabrication of hardware used by brain surgeons to close up parts of the skull, executives were feeling some growing pains. The company had gone through a period of rapid growth, and the digital infrastructure of its primary location was beginning to show its age. With plans for further expansion on the horizon, the company's management team needed to enhance its voice and data communication platform to plan for the future.
The solution:
The company's needs were clear: their phone system was years out of date, requiring costly service calls for simple office moves. With a newer IP Telephony system in place, all aspects of the phone system coule be managed remotely, from changing a phone's ringtone to installing new lines. Vector engineers surveyed the location and learned that the existing cabling would service the new phone system - there was no need for a costly and time-consuming cable installation.
Over the next three days, the Vector team worked quickly and carefully to install the new system on deadline, while keeping the old system active so the company could get business done. When the installation was complete, all it took to activate the new system was the flip of a switch. The new IP Telephony system was up and running.
The future:
With a fully integrated IP phone system, this company greatly reduced the expense of managing its own phone lines. With remote line management, efficient scalability and colocated voice and data lines - all part of the IP Telephony package - you don't need to be a brain surgeon to see the choice is clear.